FAQ & Help
Get all the answers you need with our comprehensive list of FAQs.
Simply add your selection to the cart by clicking "Add to Cart" and proceed to checkout. Follow the instructions for shipping and payment.
We ship every Monday to Friday, excluding Indonesia's public holidays. Orders placed before 3 PM will be processed on the same day.
If you paid via Credit Card or Virtual Account, your order should be processed instantly. However, if your order was canceled for any reason, please contact us via WhatsApp—we’ll be happy to assist you.
All our products are designed in Indonesia and manufactured in China. Some items are also made in Indonesia. Check the product labels for more details.
Enter your discount code at checkout. Once applied, the total amount will be automatically updated with the discount.